Terms of Service

These terms apply when you browse threads.lk or place an order with Threads LK. By using the site you agree to them.

Orders and acceptance

An order is accepted when we send your confirmation. We may decline or cancel an order if a piece is unavailable, a price was listed in error, or payment cannot be verified. If we cancel, we refund in full.

Pricing

All prices are in Sri Lankan Rupees and include applicable taxes. Shipping is shown separately at checkout. We may change prices at any time, but changes do not affect orders already confirmed.

Products

Our pieces are handmade in small batches. Colour, weave and embroidery may vary slightly from photographs and between pieces. These variations are part of the craft and are not defects.

Payment

We accept cash on delivery and bank transfer, with card payments to follow. Bank transfer orders are dispatched once payment is received. Cash on delivery orders that are refused at the door may be subject to a redelivery fee on future orders.

Returns

Returns are governed by our Shipping & Returns policy, which forms part of these terms.

Accounts

You are responsible for keeping your password confidential and for activity under your account. Tell us immediately if you believe your account has been accessed without permission.

Reviews and content

By submitting a review you grant us a non-exclusive right to display it on the site. We may remove reviews that are abusive, off-topic or appear not to be genuine.

Intellectual property

All photographs, text, designs and the Threads LK name and logo are our property or used with permission and may not be reproduced without written consent.

Liability

Nothing in these terms limits rights you have under Sri Lankan consumer law. Beyond those rights, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of Sri Lanka and any dispute will be heard in the courts of Colombo.