Privacy Policy

Threads LK respects your privacy. This policy explains what we collect when you use threads.lk, why we collect it, and the choices you have.

What we collect

When you place an order: your name, email, phone number and delivery address. When you create an account: your name, email and a securely hashed password. When you contact us or subscribe: the details you provide in the form.

Automatically: pages you visit and items you view, stored in your browser to power features like recently viewed and your bag. We do not use third-party advertising trackers.

How we use it

To process and deliver your orders, respond to enquiries, send order and dispatch updates, and, if you subscribe, send the Atelier Letter. You can unsubscribe from marketing at any time using the link in any email.

We do not sell your personal information to anyone.

Who we share it with

Only the partners needed to fulfil your order: courier companies for delivery, and payment providers for processing payment. Each is bound to use your details solely for that purpose.

How long we keep it

Order records are kept for 7 years to meet accounting obligations. Account details are kept until you ask us to delete your account. Contact form messages are kept for 12 months.

Your rights

You can ask us to show you, correct, or delete the personal information we hold about you, and to stop marketing at any time. Email hello@threadslk.com and we will respond within 14 days.

Cookies and local storage

We use your browser’s local storage to remember your bag, wishlist, recently viewed pieces and sign-in. These are essential for the site to work. We do not set advertising cookies.

Contact

Threads LK, 42 Galle Road, Colombo 03, Sri Lanka. hello@threadslk.com